Contact Us
Have a question about one of our reviews, spotted something that needs correcting, or want to share your experience with an offshore casino we cover? We welcome all genuine reader messages and do our best to respond promptly.
How to Reach Us
The fastest way to get a response is email. Write to us at [email protected] and we'll aim to reply within 48 hours on business days. For longer or more detailed queries — such as questions about our ranking methodology or a specific casino write-up — please give us a little more context in your message so we can give you a useful answer rather than a generic one.
What We Can Help With
- Review accuracy: If you believe a detail in one of our write-ups is out of date or incorrect, let us know. Include the page URL and the specific claim you'd like us to look at.
- Methodology questions: Curious how we score and rank offshore casino sites? Our About Us page covers our process in detail, but you're welcome to ask follow-up questions.
- Reader experiences: We don't publish user reviews, but genuine first-hand accounts of a casino's payout speed, support quality or bonus terms help us keep our assessments grounded. We treat all such messages as research, not editorial copy.
- Responsible gambling concerns: If you or someone you know is struggling with gambling, please don't wait on a reply from us — call the national helpline now: 1-800-GAMBLER. Our Responsible Gambling page lists further resources.
- Partnership and press enquiries: Use the same email address. Please note that commercial relationships do not influence our rankings or editorial ratings.
A Note on What We Cannot Do
We are an independent comparison and review site, not a casino operator. We cannot access your account, process withdrawals, resolve disputes with a casino, or speak on your behalf with any gaming platform. If you have a payment or account issue with an offshore casino, your first step should always be that site's own customer support. Bear in mind that offshore casinos operate outside US state regulation, so there is no US regulator or consumer body you can escalate a dispute to — this is one of the real risks of playing at sites that sit in a legal grey area for US players.
For questions about the legal or tax implications of playing at offshore casinos, please consult a qualified legal or financial professional. We provide general information only and nothing on Offshore Gambling constitutes legal or financial advice.
Corrections and Editorial Standards
We take accuracy seriously. Bonus figures, wagering requirements, payout details and licensing information can change without notice, and we rely partly on reader tips to stay current. If you spot a discrepancy between what we've published and what a casino is currently offering, email us with as much detail as possible — a screenshot or a direct link to the relevant terms is especially helpful. Confirmed corrections are applied promptly, and the page update date reflects any material change.
Our Terms and Conditions set out the full scope of what this site does and does not provide.
Response Times
We aim to reply to all messages within 48 hours on Monday–Friday. Messages sent over the weekend are answered on the next business day. We read every email, but we are not able to guarantee a detailed individual response to every reader experience shared with us.
Offshore Gambling Scout is an independent comparison site for adult US players researching offshore online casinos. Content is for informational purposes only. Gambling involves real financial risk — only play with money you can afford to lose. Must be 21 or older to participate. If gambling is causing harm, call 1-800-GAMBLER at any time.